Randi has worked in health services research since 2007, joining WiSOR in January 2016. Her interests are in improving the quality of care and patient outcomes, the use of technology in health care and the quality of working life for clinicians. Her work at WiSOR centers on adherence to and dissemination of best practices in pediatric surgery, including UW Project ECHO, a telementoring initiative to more broadly share specialist knowledge about best practices in the care of pediatric patients. She has also studied the cognitive work and teamwork of primary care clinicians, electronic health record design, process change and quality improvement, the impact of health information technology on workflow, and medication safety. She divides her time between WiSOR and General Internal Medicine.
Randi has experience in using both qualitative and quantitative methods. On the qualitative side, she conducts interviews and observations and has has helped in the design and conducting of focus groups. She has also participated in most aspect of qualitative analysis, including designing a coding system, coding (in Dedoose) and summarizing the analytical findings in various ways. She is currently helping to lead a team of research staff and graduate students through the process of coding 50 interview transcripts, building consensus through discussion and creating data summaries.
Her quantitative skills include survey design and methods, including distributing surveys through web-based systems such as Qualtrics. She also has extracted usable data sets from electronic health records and other non-research sources and worked with large publicly available datasets, including the Healthcare Cost and Utilization Project (HCUP) and Wisconsin Hospital Association data. She performs analyses in SPSS and Stata using a variety of statistical methods.
Randi works with Jonathan Kohler.
- MS, Sociology, University of Wisconsin-Madison, 1999
- AB with honors, Sociology, Stanford University, 1993